Vinted item conditions explained: which one to pick
Every listing on Vinted needs a condition. Here is what each one means, in Vinted's own words, and how to choose without getting a return.
Vinted has five conditions for most items, from New down to Satisfactory, plus Needs repair for electronics. Pick the one that really matches the item, and if you hesitate between two, take the lower one. Then show every flaw in a photo and write it in the description, because an item worse than its listing can be sent back.
The conditions and what each one means
This is the list from Vinted's help centre, with its definitions put in plain words. Source: Choosing item condition
| Condition | What Vinted means by it |
|---|---|
| New | Brand new, never used, never opened, with all its original packaging and accessories. |
| Like new | Brand new and never used, but opened or without its original packaging. |
| Very good | Gently used and in excellent condition. Small imperfections that do not change how it looks or works. |
| Good | Used regularly. It shows wear, but it still does its job well. |
| Satisfactory | Well used, with clear signs of wear and imperfections. It still works as it should. |
| Needs repair | Electronics only. It no longer works as it should, with broken or missing parts. |
On many items in the catalogue you will still see the older names for the top two: New with tags and New without tags.
Notice what the words say. New means unused and complete. A dress you wore once to a wedding is not new, even if it looks perfect. Very good already allows small imperfections, so a jumper with a little pilling can still be Very good.
Why the condition matters more than it looks
The condition is not just a filter. Vinted says that if an item is much worse than the listing says, the buyer may cancel the order or return it. Vinted also says it may hide listings that have the wrong condition.
Its advice for when you are not sure is short: choose the lower condition. A buyer who expected Good and gets something nicer is happy. A buyer who expected Very good and finds a stain opens a claim.
What counts as not as described
Vinted calls this SNAD, short for significantly not as described. It means the item does not match its description or its photos. The main cases are a wrong colour or size, missing parts or accessories, missing items in a bundle, damage that was not shown, different main materials, a fake, and any visible flaw that was not in the listing. For electronics, it also covers a device that does not work as described. Source: "Significantly not as described" items at Vinted
Some things are not SNAD. A buyer who simply does not like the item, or finds it does not fit, is not covered. Small differences that do not change the look or use, like a slightly different colour because of lighting, do not count either.
So a stain you showed in a photo protects you. The same stain, hidden, is a valid claim.
What happens if a buyer opens a claim
The buyer has 2 days from when Vinted says the parcel should have arrived to report a problem. They press "I have an issue" and add photos. The order is then suspended, and you do not get paid until it is sorted out.
You then choose what to do. You can offer a partial refund and let the buyer keep the item, but only for a single item, not a bundle. You can give a full refund. Or you can ask for the item back.
If you ask for a return, the buyer has 5 business days to send it. The buyer pays the return postage, unless you offer to cover it. When the parcel reaches you, you have 2 days to check it. After that the buyer is refunded the item price, the Buyer Protection fee and the original postage. Source: Returning an item
If you and the buyer cannot agree, the buyer can send the case to Vinted's support team. Source: Item is significantly not as described
How to pick the right condition
Look at it in daylight
Check the item by a window, not under a lamp. Turn it inside out. Look at the seams, the cuffs, the collar, the underarms and the soles.
Ask if it was ever used
If you wore it, washed it or took it out of the box to use it, it is not New or Like new. Start from Very good and go down.
Count the flaws a buyer would notice
One small mark that you only see up close fits Very good. Wear you can see from a normal distance means Good. Clear wear all over means Satisfactory.
If you hesitate, go one lower
This is Vinted's own advice, and it costs you less than a return.
Show every flaw, in photos and in words
Vinted asks for one clear photo of each flaw. If there are three flaws, that is three photos. Then describe each flaw in the description, where it is and how big.
The flaws Vinted lists as worth mentioning include marks, stains, holes, tears, pilling, fraying, stretching, fading and smells. Missing parts, a missing brand label and alterations like repairs or tailoring also belong in the description. Vinted puts it simply: honesty is the best policy. Source: Describing an item
Write it the way you would say it. "Small bleach mark on the left cuff, about 1 cm, see photo 4" is clear. "Some signs of wear" tells the buyer nothing and does not protect you.
Vinted suggests you set the price based on the condition. A jumper listed as Good at 6 EUR is a fair deal, and the buyer knows what they are getting.
Flogit writes a draft listing from your photos, and the condition is part of it. A photo cannot show a small hole at the back or a smell, so you check the condition and change it if needed before you publish. We explain how drafts work in Writing listings with Flogit.
Checked against Vinted's help centre on 29 September 2026. If Vinted changes something, tell us and we will update this page.
