Help Account, data & plans Choose, change or cancel your plan
Choose, change or cancel your plan
Your plan is kept on your Flogit account. You manage it in your account on flogit.app.
Open your account on flogit.app and go to Billing and plan. Pick a plan, monthly or yearly. You pay on Creem, our payment provider, in a new tab.
To stop, press Cancel subscription on the same page. The plan runs to the end of the period you paid for. Then you are on the free plan. Nothing is deleted.
Choosing a plan
The first time you sign in, Flogit asks you to choose a plan. Start free opens Flogit on the free plan in one click. It needs no card.
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Open Billing and plan
It is in your account on flogit.app. Plan details shows your plan, its monthly limits and what you have used. The plans are further down.
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Press Upgrade on the plan you want
Creem opens its payment page in a new tab. Your card goes to Creem, never to Flogit.
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Come back to the page
It waits for the payment and shows the new plan by itself, usually in seconds.
Changing plan
Press Upgrade or Downgrade on another plan and confirm. The change applies at once.
- Moving up: the new limits start now. The difference for the rest of the month is charged now.
- Moving down: the lower limits start now. Creem works out the price difference.
- Back to free: cancel the subscription, below.
Monthly or yearly
Above the plans, choose Monthly or Yearly. Yearly gives 2 months free. The limits are the same, and they still reset every month.
Paying monthly now? Choose Yearly and press Pay yearly on your plan. Creem charges the difference now, and the plan renews in a year.
On another browser
Install Flogit there and sign in with the same account. Your plan comes with you.
Your sales, costs and settings stay in each browser. To take them along, see Back up and restore everything.
Cancelling
Press Cancel subscription in your account on flogit.app, under Billing and plan, and confirm. No email to write.
The plan runs until the end of the period you paid for. The page shows that date. Then your account is on the free plan.
Within 14 days of your first payment, you can ask for a full refund. See the refund policy.
Your card and your invoices
Manage payment method opens Creem's billing portal in a new tab. Change your card there. Flogit never holds it.
Payments lists every charge. Download invoices opens the portal with the invoice PDFs.
If you have a licence key
Plans used to come as a licence key. If you have one, open Have a licence key?, paste the key and press Activate. The key is then kept with your account.
A plan from a key is marked Licence key. To change it, cancel it first in the billing portal. Then choose a new plan here.
Deactivate takes the key off your account. You are then on the free plan.
It usually takes seconds. If you paid and nothing changed after a few minutes, write to us with the email you used. If a key will not activate, try again in a minute.
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